Frequently Asked Questions
Answers to your questions are here
From claiming bonuses to making withdrawals — find detailed, straightforward answers to common questions about 6xsix on this page.
If a question comes to mind while using 6xsix, this page is your first stop. We have brought together the most frequently asked questions across five categories: bonus terms and conditions, deposit and withdrawal rules, account verification, and cricket betting. If you cannot find an answer, contact our 24/7 live chat support team.
Frequently Asked Questions
Bonus Terms & Conditions
When you make your first deposit, 6xsix automatically adds a 200% welcome bonus — up to ৳15,000. No separate code is needed. For example, if you deposit ৳1,000 you receive ৳2,000 in bonus funds and your balance becomes ৳3,000. A minimum deposit of ৳200 is required to receive the bonus.
No, the welcome bonus is issued only once per account. Opening multiple accounts for the same person is against the rules, and if detected, the bonus on those accounts may be cancelled. Use a single account fairly and enjoy more benefits from ongoing promotions.
Slot games generally contribute the most toward meeting the wagering requirement. Live casino and table games also count, though their contribution rates may differ. Wagering is calculated on the bonus amount only — for example: ৳2,000 bonus × 25 = ৳50,000 in bets must be placed before bonus winnings become withdrawable.
Yes, every bonus has a specific active validity period. If the wagering requirement is not met within the set time, the bonus is automatically cancelled. Read the terms and conditions carefully before accepting a bonus, and complete the wagering before the expiry date.
Yes, you can cancel an active bonus at any time by letting the support team know via live chat. Keep in mind that cancelling a bonus will also cancel any winnings earned from it. Consider your situation carefully before cancelling.
Deposit Questions
After logging in to 6xsix, go to the deposit page and select Nagad. Make the payment to the displayed Nagad number via the app or by dialling, then enter the transaction ID in the designated field and submit. The minimum deposit amount is ৳200. In most cases the funds are added to your balance within a few minutes.
6xsix does not charge any processing fee on deposits. However, your mobile banking provider or bank may apply their own transaction charges — these are determined by the respective service provider's policy. Check your provider's fee policy before depositing.
If your balance has not increased some time after depositing, first collect the transaction ID or a screenshot. Then contact the support team via live chat — they will verify the matter quickly and provide a resolution. Support is active 24 hours a day, seven days a week.
Currently you can deposit via bKash, Nagad, Rocket, Upay, and direct bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit is ৳200 for every method.
Verification & Documents
Verification is usually requested when you submit your first withdrawal request or when a transaction involving a large amount is involved. It is done to ensure platform security and to confirm account ownership, so keep your documents ready.
Verification is important for two reasons — first, it protects your account from unauthorised access; second, it confirms that the rightful owner is withdrawing their own funds. Together with SSL encryption, this verification process allows 6xsix to maintain a secure and fair platform.
Any one of the following can be submitted as proof of identity: National ID Card (NID), passport, or driving licence. A utility bill or bank statement is accepted as proof of address. Document images must be clear and legible.
If a document is rejected, the support team will send a message explaining the reason. This usually happens when the image is unclear, the document is expired, or the wrong type of document has been submitted. Resubmit the correct, clear documents or contact live chat — the team will assist you step by step.
Withdrawals
Most withdrawal requests are processed within 1 hour. This is one of the key advantages of 6xsix — you do not have to wait a long time. Funds sent to mobile banking services (bKash, Nagad, Rocket, Upay) generally arrive quickly.
Yes, 6xsix accepts withdrawal requests 24 hours a day, seven days a week. There are no exceptions for nights or holidays — the target of processing requests within 1 hour of submission remains in place.
Yes, withdrawals must always be made to the mobile banking number or bank account registered in the account holder's name. Withdrawals to third-party wallets are not permitted for security reasons. This helps ensure the safety of your funds.
A request should not normally remain pending for more than 1 hour. If it has been longer than that, contact the support team via live chat and provide the withdrawal reference number or date. The team will look into the matter promptly and provide a resolution.
The minimum withdrawal amount at 6xsix is ৳500. Requests below this amount will not be accepted. The same limit applies across all methods — bKash, Nagad, Rocket, Upay, and bank transfer.
Cricket Betting
Match Winner, Top Batsman, Top Bowler, Total Innings Runs, Over/Under, and Method of First Wicket are the most frequently bet-on markets. In T20 format, betting on runs scored in each over is also popular. Make sure you understand the rules of each market before placing a bet.
Yes, 6xsix offers live in-play betting during matches. Markets continue to update after the game has started and you can place bets in real time. This gives you the opportunity to make quick decisions based on how the match is unfolding — bet responsibly.
Yes, betting markets are available for the Bangladesh Premier League (BPL), T20 World Cup, IPL, ICC tournaments, and various other international series. For example, in a Bangladesh vs India Test match you can bet on multiple specialist markets in addition to the Match Winner.
Yes, through an accumulator or 'parlay' bet you can combine multiple matches or events into a single bet. If all selections are correct, the winnings multiply significantly. However, if even one selection is wrong the entire bet is lost, so choose carefully.
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